How long will it take to build my site?

From the moment we receive your design choice, we take no more than 48 HOURS to build your site.

Can I see some BEFORE and AFTER examples?

Yes of course!
The links below show examples of how we will modify our template designs to suit you.

DesignAdriel Client Mariners Chapel 

DesignAaron Client Carrot Foundation 

DesignAva Client Life Church 

DesignBenjamin Client The Claydon’s Parish

DesignEsther Client St Mary’s Parish Woburn

DesignGabriel Client – Healing Rooms 

Design – Gideon Client – Dollar Parish

DesignIsaac Client Buccleuch Free Church

Design – Joshua Client Missio Dei

Design – Solomon Client  St Michael’s 

The 7 steps to launching your website

Once you join UKChurches:

  1. You get an email from us asking you to choose your design
  2. Have an existing website? we can copy the content – If not, use our Sitemap Guide 
  3. We will email you to say that your site is built with or without content
  4. You then Send Us content and changes you want to make – we also accept documents and images as attachments
  5. Communication continues until you are ready to launch your website
  6. To launch your website we need a Domain name –  We will either order one for you and invoice you or If you do have one, we will request the username and password where you registered your domain and we will login and make your site live
  7. Once your site is live we action your support requests 7 Days a Week
Customer Service Guidelines
  1. ALL support requests are actioned within 24 hours on a strict first come first served basis.
  2. We action all support requests between 9am and 4pm Monday to Saturday.

You can help us by:

  • Logging your support requests in a timely manner
  • Making sure that your instructions are clear and
  • If part of a team, agree instructions before they are sent to us to avoid mis-communication.
What about pictures and logos?

All pictures on our designs are placeholders which means they can be replaced with your images
We also provide a stock of over 1000 images that you can use alongside your own for banners and pages.

In order to preserve the quality of your site: 

  • We do not accept low resolution images, as they will appear blurry on your site
  • For banners, we only accept high resolution images with a minimum width dimension of 1200px
  • We do not accept Banner images with embedded text


If you do not have a logo
, we will choose a font for your organisation name.
If you do have a logo, please send us high resolution files, preferably with the logo on a transparent background so that our designers can add it easily.
We accept the following standard file formats:, JPEG, TIFF, Photoshop (.psd), Illustrator (.ai), Vector (.eps).

***Please Note*** We are restricted by the modifications we can make to the size of logo areas, so where appropriate we will give you logo area dimensions for your logo designers.

 

What about video and audio ?

We recommend the usage of audio and video services that integrate with our platform as your visitors will get the best experience without having to leave your website.

Video:
Youtube

Audio:
Anchor

 

What about online forms?

Online forms are a very efficient and secure way of collecting information, and we can also integrate forms to third party services.

Forms usually come in the following format:
First Name:
Last Name:
Email:
Telephone:
Message:

You can change form fields to suit your purpose and once a form is submitted, it sends the information collected to the email address of your choice.

What about email and domain names?

If you don’t already have a domain name we can arrange the purchase of one for you.
If the name you choose isn’t available, we ask/recommend alternatives, purchase your choice and invoice you.

If you have an existing domain name, if you provide us with the username and password where the domain was registered, we will manage that domain name for you.

Your email options are as follows:

  1. We set up yourname@yourdomain.com so that you access email via webmail, your mobile device or computer.
  2. We set up yourname@yourdomain.com as a forwarder, which forwards email to a personal email address.
  3. We set up yourname@yourdomain.com as a forwarder that forwards email to multiple email addresses.

Let us know your requirements, and we will configure the best solution to suit you.

Email and domain pricing is as follows:
Domain renewal: .com or .org – £30 (inc VAT) per year
.co.uk or .org.uk – £22.50 (inc VAT) per year

Additional Storage
Your website comes with 5GB storage that can be allocated to website and email files.
Additional charges are as follow:
Email storage – £60 + VAT per 5GB per year

If you are a non profit and anticipate that your email needs will be more extensive than what we provide:

Google
You will find information here: Google Non-Profit
You will find their eligibility guidelines here: Guidelines

Generally speaking, organisations must be registered with or recognised by relevant authorities as:
(1) Registered charities
(2) HMRC exempt charities or churches.

When you’re ready to get started with Google for Nonprofits, please go to: Eligibility

Microsoft offer this alternative: Microsoft Non-Profit

 

What if I want to accept donations?

We use Paypal, or Stripe, to receive one-off and recurring payments.
We also link to third party donation sites that you may already have set up.

How do I pay for my site?

UKChurches is a ‘Pay As You Go’ service, and you are free to cancel at any time.
Your payment options are as follows:

  1. You can pay by card
  2. You can pay by invoice if you are a registered charity

Are there any set up fees?

NO!

What are UKChurches Credit Terms?

  1. On the first of every month we send an invoice for your records, which we mark this as paid when we receive your payment
  2. Automatic late payment reminders go out on the 16th of every month.
  3. If we do not received payment 15 days after late payment notification we will suspend your site.
  4. If we do not receive payment 1 months from suspension, we will delete your files
What if I make a mistake choosing my design?

The best way to avoid this is to:

  1. Make sure you consult our team before you make your final choice
  2. Check our portfolio as well as before and after examples of our designs

If you would like to choose a different design after we have built your site, we charge a one off re-design fee of £100 + VAT

UKC Perk: We redesign your site for FREE every 2 years!

What if I decide to leave UKChurches?

We will be heartbroken!!!

Seriously, clients leave UKChurches for a variety of reasons, from lack of site usage, to gaining access to in-house skills which means that our team and services are no longer required.

We do our best to ensure that it is never because of our failure to deliver on what we say, however once we receive a cancellation notice, we will export and send you all of your content and data.

***Please Note*** As a pay as you go service, UKChurches website designs remain the property of UKChurches and you will not be able to take them with you to your new provider.